Write Touch Pens
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Customer Satisfaction / Return Policy

Our goal is 100% customer satisfaction.  If you are not completely satisfied with your purchase for ANY reason, you may return your item in its original condition within 3 days of delivery.   You will be refunded the purchase price less shipping costs. 

All our items carry a 30 day money back guarantee against workmanship and mechanical defects. This does not include the plating since we purchase those parts from a third party vendor. Simply contact us within 30 days for a full refund of the purchase price, less shipping, or replacement.

Defects do not include bark incursions, voids, or other naturally occurring elements of the wood or other material.

Warranty does not cover abuse or physical damage incurred after delivery like, being sat on or the clip being broken during improper use. The clips are designed for use in shirt pockets only, not jeans pockets.  Forcing a clip over thick material will eventually break it off. The warranty also does not include normal wear and tear through use, like a dulling finish (see “Care” of your writing instruments)

Our warranty does not extend to ink cartridges, refills or pencil leads which are consumed through use.  We offer additional ink, refills and leads which you can purchase at the same time as your pen. 

Write Touch Pens

Home
About Us
Terms and Conditions
Privacy
Return Policy
Care and Refill Instructions
Contact Us
Customer Satisfaction Survey

Pens and Pencils

European Style
Classic Style
Slim Style
Comfort Style
Click Style
Bullet Cartridge
Large Body
Artist / Woodworker

Other Items

Key Chains
Letter Openers
Wine Bottle Stoppers
Misc Items
Clearance Items
Accessories